Privacy policy.

Privacy Policy

Last updated: October 3, 2025

Keys by Keir ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. This Policy specifically includes disclosures required for our SMS/MMS messaging program under the A2P 10DLC framework.

Short version: We collect only what we need to contact you about selling your property or related services. We never sell or share your mobile number with third parties for their own marketing or promotional purposes. You can opt out of texts at any time by replying STOP.

1) Who we are and how to contact us

Business name: Keys by Keir
Mailing address: 631 Big Beaver Rd, Troy, MI 48083
Email: Keir.kkrealestate@gmail.com

If you have questions about this Policy or our data practices, contact us using any method above.

2) Information we collect

We collect the following categories of information:

  • Contact details such as name, email address, phone number(s), and mailing address.

  • Property details you submit (e.g., address, photos, property condition, timelines, pricing goals).

  • Communications with us (calls, emails, SMS/MMS messages, voicemails) and related metadata.

  • Consent records (timestamps, forms, checkboxes, IPs/headers, opt‑in keywords) for compliance.

  • Technical information from our website (e.g., cookies, device type, browser type, approximate location derived from IP, and site analytics). See Section 10 for cookies and tracking.

We do not knowingly collect sensitive personal information (e.g., SSNs, credit card numbers, precise geolocation) through our standard lead forms.

3) Why we collect and how we use information

We use your information to:

  • Provide and improve our services, including evaluating property offers and facilitating transactions.

  • Send SMS/MMS messages related to your inquiry or with your consent for marketing or informational updates.

  • Respond to requests and customer support inquiries.

  • Maintain safety, security, fraud prevention, and legal compliance.

  • Maintain business records and analytics (e.g., to understand what content and outreach is working).

4) Our SMS/MMS Program (A2P 10DLC disclosures)

Program name: Keys by Keir SMS Alerts
Message purpose: Property‑selling assistance, appointment reminders, status updates, and occasional promotional messages about options to sell your property quickly, “cash‑for‑keys” opportunities, and related services.

Opt‑in methods (one or more may apply):

  • Submitting our web form and checking the consent box affirming: “I agree to receive recurring automated and/or prerecorded marketing and informational text messages from Keys by Keir at the number I provide. Consent is not a condition of purchase.”

  • Texting a keyword we advertise (e.g., JOIN or SELL) to our number.

  • Providing verbal consent by phone (we log the date/time and terms) or written consent by email or paper.

Message frequency: Recurring messages; typically up to 8 messages per month, though frequency may vary based on your interactions.
Message & data rates: May apply.
Opt‑out instructions: Reply STOP to cancel. You will receive a confirmation text.
Help instructions: Reply HELP for assistance or contact us at (313) 725‑0670 or Keir.allen14@icloud.com.
Carrier disclaimer: Carriers are not liable for delayed or undelivered messages.

Privacy for mobile numbers:

  • We do not sell, rent, or share your mobile number or consent status with third parties for their own marketing or promotional purposes.

  • We may share your number with service providers (e.g., our SMS platform and carriers) strictly to deliver messages and support the program, subject to confidentiality obligations.

5) Legal bases/permission (where applicable)

We process your information based on consent (e.g., marketing texts), contract (to respond to your inquiry and deliver requested services), and legitimate interests (e.g., security, fraud prevention, analytics), and to comply with legal obligations.

6) Sharing of information

We share information only with:

  • Vendors/service providers who help us run our website, communications, messaging, lead management, analytics, and security (e.g., SMS delivery platforms), bound by contractual confidentiality and use limitations.

  • Title companies, closing agents, and investors involved in a transaction you choose to pursue with us (limited to what is needed to advance that transaction and only with your knowledge).

  • Law enforcement or regulators when legally required or to protect rights, property, and safety.

We never sell personal information, including mobile numbers. We do not share mobile numbers with third parties for their own marketing.

7) Data retention

We retain information for as long as needed to fulfill the purposes described, comply with legal obligations, resolve disputes, and enforce agreements. SMS consent and opt‑out records may be retained for at least 4 years for compliance.

8) Your choices

  • SMS/MMS: Reply STOP at any time to opt out of texts. Reply HELP for help.

  • Email: Use the unsubscribe link in our emails.

  • Cookies/Tracking: See Section 10 for browser controls.

  • Access/Deletion/Correction: Contact us using the details in Section 1. Where applicable law provides additional rights (e.g., for California residents), see Section 11.

9) Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure; use caution when sharing information online.

10) Cookies and tracking technologies

We use cookies and similar technologies to operate our website, measure performance, and improve the user experience. You can modify cookie settings in your browser. Blocking some cookies may limit functionality.

11) State‑specific disclosures (California and others)

If you are a California resident, you may have rights to request access, deletion, correction, or to limit certain disclosures. We do not sell or share personal information as defined by California law for cross‑context behavioral advertising. To exercise rights, contact us using the info in Section 1. We will verify requests consistent with applicable law.

12) Children’s privacy

Our services are intended for adults 18+ and are not directed to children under 13. We do not knowingly collect personal information from children.

13) International users

Our services are intended for use in the United States. If you use our services from outside the U.S., you consent to processing in the U.S. where privacy laws may differ.

14) Changes to this Policy

We may update this Policy from time to time. We will post the new effective date at the top. Material changes will be highlighted or otherwise communicated as appropriate.

15) SMS Terms Summary (for your Message Flow and website footer)

  • Program: Keys by Keir SMS Alerts

  • Frequency: Up to 8 msgs/mo (varies)

  • Msg & data rates may apply

  • Reply STOP to cancel, HELP for help

  • No sale or sharing of mobile numbers for third‑party marketing

  • Carriers not liable for delayed/undelivered messages

  • Consent not required to buy or sell services

Place a direct link to this Privacy Policy anywhere you collect phone numbers and inside the Message Flow you submit for A2P review.